Contact
ALV GUITAR EFFECT
Sumberjo RT04 / 1, Wringinagung - Gambiran, Banyuwangi, East Java, Indonesia.
Postal code: 68486

Email: admin@alv-efek.com or support@alv-efek.com

Ordering or Custom Pedal Negotiation :
support@alv-efek.com

New dealer and distributor requests:
support@alv-efek.com

Service and technical info:
Production manager: support@alv-efek.com 
tel. +62821 433 93910
or +6281945194031



International Ordering:


PAYMENT METHOD:
ALV Online Store can only accept PAYPAL payment method for International orders,
to: support@alv-efek.com
(the safest way to do online transaction)
IMPORTANT! Please do not send any payment before our Staff send a PayPal invoice.

SHIPPING & HANDLING METHOD:
ALV will ship your orders within 48 hours after a cleared PayPal payment received.
Shipping Charges using DHL or EMS express post (insured with tracking number) – estimated delivery time 7-20 days (depend on your location):
To track your shipment please go to: http://ems.posindonesia.co.id or your country post office website
(please email me for exact shipping cost)
USA = $30.00
Europe = $32.00 – $36.00
Canada = $30.00
Australia, Hongkong & Japan = $24.00
Singapore, Brunei Darussalam & Malaysia = $16.00
etc.

ALV will also provide Post office Registered Mail/Parcel shipping method which is more economical, but longer delivery time (usually 2-4 weeks) – fully insured & shipping barcode id (please email on ALV for exact shipping cost using this shipment method).
This shipment method cannot be traced to post office website, but it can be checked to your local post office.


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